Execute business process unit of work (Work item or Case) in orchestrated sequence of tasks based on predefined rules, machine learning or human interaction
Execute business process unit of work (Work item or Case) in orchestrated sequence of tasks based on predefined rules, machine learning or human interaction
Workflows allow an organization to create and establish digital business processes by describing how the tasks are done, by whom, in what order and how quickly to achieve productivity gains, and improved efficiency and customer service
A workflow process map (route) can be designed and published using the Workflow Designer application. Each step of the process can be assigned to a different business function and users can access the work at these steps to perform the required tasks.
SoluSoft N2WDMS provides three different types of workflows for the distribution of information and/or tasks through a work process according to an organization’s rules and policies.
Using Hierarchical Workflow, the administrator can initially set a user hierarchy which is displayed as a tree structure. Using a parent-child structure, work item(s) can be routed within the system.
Using this structure users can create a new workflow, process work items according to the parent-child roles, send work items to their parent or child role, delete work items, view the history of the workflow item and search current or past workflow items for given search criteria.
Using rule based workflow, users are presented with a list of items waiting at activity queues to which the user is assigned. Administrators can design workflows with activities and rules using N2WDMS graphical Workflow Designer.
In a Rule Based Workflow, Once a workflow process is defined by an Administrator, users can instantiate a new workflow item, process relevant work items to which the user is assigned, pass work items along to the next activity queue, view the history of the item within the process and search for items matching specified criteria.
In Free Flow Workflow , any user of N2 can start a new workflow with a template they are permitted access to, process any work items, pass along a work item, if permitted delete a work item, view the history of the workflow, search workflows for given search criteria and view the status of the workflow.
"Workflows allow an organization to create and establish digital business processes by describing how tasks are to be performed, who will perform them, the order in which they will be executed, and the speed at which productivity gains and improved efficiency can be achieved, as well as enhanced customer service.
A workflow process map (route) can be designed and published using the Workflow Designer application. Each step of the process can be assigned to a different business function, and users can access the work at these steps to perform the required tasks.
SoluSoft N2WDMS provides three different types of workflows for the distribution of information and tasks within a work process in accordance with an organization’s rules and policies:
With Hierarchical Workflow, the administrator can initially set up a user hierarchy displayed as a tree structure. Using a parent-child structure, work item(s) can be routed within the system.
Within this structure, users can create new workflows, process work items based on the parent-child roles, send work items to their parent or child roles, delete work items, view the history of workflow items, and search for current or past workflow items based on specific search criteria.
In a rule-based workflow, users are presented with a list of items waiting in activity queues to which they are assigned. Administrators can design workflows with activities and rules using N2WDMS's graphical Workflow Designer.
In a Rule-Based Workflow, once a workflow process is defined by an Administrator, users can initiate new workflow items, process relevant work items assigned to them, pass work items to the next activity queue, view the history of items within the process, and search for items matching specified criteria.
In Free Flow Workflow, any N2 user can initiate a new workflow with a template they have access to. They can process work items, pass along work items (if permitted), delete work items (if permitted), view the history of the workflow, search workflows based on specific search criteria, and view the status of the workflow."
